Power!

I just had a horrible experience. Our power company came to shut our power off. I started freaking out. I have paid the bill. I ran inside and started pulling up accounts to prove payment. He called his dispatcher, who confirmed the bill was 3 months behind. I tried to show him the payments made and that I actually have a credit on my account, because we pay the same payment every month to help balance out the budget. I was crying, saying I had babies on the house couldn't be without power. Oh my gosh - he was insistent on shutting off the power. He handed me the notice and I read it over, questioning what I needed to do next. He was explaining I had to go in and pay the bill. Then I read the notice carefully - he had the WRONG HOUSE!!!!!! I showed it to him and told him our address, he confirmed our address and apologized and drove to the neighbor across the way. I feel horrible for that family but am glad it wasn't mine being shut off.